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HelpIntake
Section 02 · intake lens · 6 articles

Intake

Every way an order arrives — and how Neev turns it into a clean draft.

01Intake review: confirm a parsed draft into a real orderThe approval screen where you resolve SKU matches, clear the credit gate, and turn a parsed intake draft into a confirmed order.OwnerManagerOperatorSales02Intake tray: AI-parsed orders waiting for reviewThe live queue where messages parsed by the AI pipeline land as draft order cards, each with a confidence score and pre-flight checks before you confirm.OwnerManagerOperatorSales03Orders: the lifecycle from draft to deliveredHow an order moves through its nine states, reserves stock on confirm, and where every order — typed, parsed, or quoted — lands.OwnerManagerOperatorSalesWarehouseDelivery04Quotations: price-locked offers that convert to ordersBuild a priced quote from the pricing engine, send it, and convert an accepted quote straight into an order without re-keying.OwnerManagerSalesAccountant05Standing orders: recurring baskets on a scheduleRepeat customers get the same basket generated automatically on a daily or weekly schedule, dropped into the intake tray as a pre-filled draft.OwnerManagerSales06WhatsApp channel: conversations, templates, and order updatesThe operator WhatsApp console — live customer threads, channel configs, message templates, and the automatic order-status notifications it sends.OwnerManagerOperatorSales