10 · Platform & settings

Billing & subscription

View your current plan state and edit the billing contact (email + GST invoice address) that Neev's own invoices and billing notices use.

5 min read · updated 28/05/2026

Overview

This is where you see what plan your Neev workspace is on and set the contact Neev uses to bill you — the billing email and the GST address that go on Neev's own invoices. It's a view-and-edit page, not a payment desk: during beta there's no charge and no self-serve plan switch. Packs and Capabilities (Pharma, Dairy, Quick Commerce, cold-chain, and the rest) come from your plan at the platform level — they are not toggled on this page.

Where to find it

Web only. Open Settings → Billing at /settings/billing. Settings is Owner territory — only the Owner sees the Settings area in the sidebar, so only the Owner reaches this page. There is no mobile screen for it.

Key concepts

Plan state — the name, price label, and renewal label shown in the Subscription card. During beta these read Beta pilot, No charge during beta, and Paid subscription not connected. They only show real values once your workspace is set to a configured plan.
Billing contact — the email and GST invoice address Neev uses for its own invoices and billing notices to you. These are editable.
Business profile fields — GSTIN, legal name, PAN, city, state code, and pincode. These show here read-only; they come from your business profile, not from this page.
Entitlements — which Packs and Capabilities your workspace can use. These follow your plan and are set at the platform level. There is no per-Pack or per-Capability switch on this page.

Common workflows

Check your current plan

Open Settings → Billing. The Subscription card shows the plan name, price, and renewal. A Beta chip means you're on the pilot — no charge yet.

Set a dedicated billing email

In the Billing contact card, type the email that should receive Neev's invoices and billing notices — your accountant's inbox, for example. Hit Save billing details.

Set the GST invoice address

Fill the GST invoice address box. Match the address on your GST registration wherever possible, then save. Saved details show a "Saved just now" stamp.

The read-only fields beside the form (GSTIN, legal name, PAN, city, state code, pincode) carry through from your business profile — change them there, not here.

Role notes

Only the Owner reaches this page at all — Settings is Owner-only. The Owner can view the plan state and edit the billing contact (email + GST address). The Owner cannot manage Pack or Capability entitlements from here — those follow your plan and are enabled at the platform level, not switched on this page. No other role (Manager, Accountant, Operator, Sales, Warehouse, Delivery) sees Settings, so none of them can view or change billing.

Tips & time-savers

Tip

The billing email and address are pre-filled from your business profile — the card says "Synced from business profile" until you change them. Set a dedicated billing email here (your accountant's inbox) so Neev's invoices and notices land in the right place without forwarding.

Gotchas

Warning

The Manage button stays disabled unless your workspace is on a configured plan. During beta there's no payment portal wired up, so you can't switch plans or pay from this page — that's expected, not a bug. Editing the billing contact still works.

The fields shown as read-only (GSTIN, legal name, PAN, city, state code, pincode) can't be edited from the billing page. Update them in your business profile and they'll refresh here.

Team & roles

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